Change of mindUpdated 10 months ago

If for some reason you are not happy with your Kip&Co goodies, and your purchase wasn't made during a sale period, you are eligible for either a refund, exchange or store credit pending your return meets our return conditions.

Conditions:

You must lodge your return request online within 10 days of receipt of goods. You need to subsequently lodge your parcel at the Post Office within 15 business days.Your goods must be unwashed, unused and in original product packaging with tags intact. You will be required to cover the cost of return postage. If you are returning for a refund or store credit, your initial postage fee will not be refunded or included in the credit note. If you are returning for exchange you will also need to pay postage on the new order.