How do I return my order?Updated 7 days ago

If your return meets the conditions outlined above, then please lodge your return via our dedicated Kip&Co Australia Post Returns Portal.

If your return does not meet the conditions, and you send your item and it does not meet the requirements, you will not receive a refund or store credit.

If you are outside Australia, please contact [email protected]

Please note that it may take up to 2 weeks for your return to be processed once it arrives. 

You’ll receive an email confirmation as soon as your return has been processed. 

Please allow up to 10 business days for the refund to appear in your account, depending on your banking institution.